Customer Service Basics

You who are in business and serve customers, be good servants to your customers and not just to good customers, but also to those who offer challenges.

What counts is that you put up with it when you face difficult situations even if there appears there is good reason.

There's no particular virtue in facing complaints and difficult questions you well deserve because of something you did. It is something you should expect.

But if you receive complaints, even though you served the customer well and you endure these complaints graciously, customers soon realize you do have their best interests in mind.